NHS Prescription Service

NHS Prescription Service at Hairlucinationswigs

How to use the NHS Prescription Service here at hairlucinationswigshop.com

If you have a prescription for a wig from the NHS, we can provide you with what you need from the comfort of your own home.

To make the most of your NHS prescription, please follow these steps:

  1. Create your account for our online shop using the VAT EXEMPT option and complete the form with your details. To do this, click (or tap) on Account from the main menu. From the login screen, click (or tap) Create Account. Enter your details (First Name, Last Name, Email and Password). Make sure you also tick the box 'Please Check This Box if you are VAT Exempt'.
  2. Once your account is set up, you must log in and you can then browse our site and choose the style, size and colour you would like from our range.
  3. Call our Customer Service Line on 0151 922 6652 between 9am and 5pm on Tuesday to Saturday to arrange a call back time from one of our professional wig specialists.
  4. When you receive your call please have your prescription to hand.
  5. Our professional wig specialists are here to help you choose a style if you are uncertain.
  6. Once you have chosen the style, you will need to Email the prescription to us. Please scan or photograph your prescription and include the image as an attachment to sales@hairlucinationswigs.com.
  7. We will then call you back to finalise your prescription order and send you a discount code. This code can then be used at your checkout to pay for all, or part, of your chosen wig. Please note that, if you wish to purchase any additional products at this time, they must be bought on a separate order.
  8. Should you wish to purchase further wigs from us that are not on prescription, you will continue to be eligible for VAT exemption.

You can continue to shop using your VAT EXEMPT account and purchase items which we will deliver direct to your door.

Please note that Accessories are not eligible for VAT relief.